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Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. Therefore, all mature organizations should take necessary steps for knowledge management in order to enhance the business operations and organization's overall capability. and sharing of human knowledge (tacit and explicit) that use appropriate technology and cultural environments to enhance an organization’s intellectual capital and performance” (Ashok, 2004, p. 12). Below we have listed the most common types of knowledge management examples: 1. Technopedia. Cronbach’s Alpha was used to test reliability, and multiple regressions analysis was employed to test hypotheses. Wang, H.C. Chu, T.N. There is no limit on the number of processes. Baker Donelson has tagged more than 600,000 precedents, forms, … Companies like 3M, Pfizer, and Infosys are thought to the world leaders in KM. Y.J. An investigation on the Web is conducted and the appropriate literature examined. Supply-side knowledge management includes collecting documents and files, capturing information and work products, and storing these forms of explicit knowledge in repositories. This chapter investigates whether information technology tools typical of Web 2.0 can support Knowledge Management (KM) practices in organizations. A change in one of the parts will result in an effect on the others. And, as with other information technologies, user adoption presents the biggest test. To Learn more, read Ellen Dowd, Senior Vice President, Information and Content Management Practice's View From the Top. Depending on what the company needs, their knowledge management will look different. APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Chen, Y.M. Knowledge Creation Guidelines. In this article, I’m going to give you a glimpse of five companies that excel at using a knowledge management system. Journal of Knowledge Management Practice, December 2002 Knowledge Management: A Strategic Tool Arun Hariharan, Bharti Infotel Group. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. Subscribe Now Current Issue Past Issues. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Here is a set of proven knowledge management processes and tools that will benefit most lab managers: Identification of critical knowledge (TVA grid) Knowledge-retention tools; Knowledge mapping; Communities of practice; Idea management; DeBono’s six hats Hitachi Consulting—Solutions designed for operation performance to help achieve mission-critical processes. For example, giving employees some time off work every week so that they may think of what they had learned recently and commit it to writing is a good policy you may wish to implement. Previous Page Print Page. No list of companies that use the knowledge management system would be complete without at least a cursory consideration of Ford. Without sound knowledge management practices, a company is merely spinning its wheels: it's not going anywhere. Knowledge management best practices; Knowledge management system benefits; Content management vs. knowledge management; Knowledge base article templates; Article 5 of the best knowledge management system examples . Large organizations that can attain this, often develop adequate knowledge management through a continuous process of learning and refinement of systems thinking, which means: People, processes, and technology are interdependent parts of a whole. Knowledge management and innovation management: Best practices in knowledge sharing and knowledge value chain January 2016 International Journal of Innovation and Learning 19(2):206 Ford. This could … These examples all involve the transfer of knowledge directly from the knowledge holder. In the last few years, KM literature has highlighted the important role of cultural values on the way KM processes are developed and applied in organizations. This is because they have a clear set of guidelines for capturing knowledge after every project or product that they rolled out.
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